What if I’m unhappy with my order?

If you’re not happy with the quality of your print, get in touch through the contact page above and I’ll make it right.

I’ve changed my mind – can I return my print?

Each print is custom made to order just for you – so unfortunately we are unable to accept returns of unwanted prints.

What if my print is damaged in transit?

It’s important that you are happy with your print! If your print arrives damaged, or you’re not satisfied with the quality, it will be replaced straight away at no additional cost.

Can I exchange my print for a different one?

As each print is custom made to order, we are not able to offer exchanges. But if you’re unhappy for whatever reason, please get in touch through the contact page above.

I need help! How can I contact you?

Click ‘Contact’ above, or email prints@tomeccles.co.uk.